A free inside look at company reviews and salaries posted anonymously by employees. Why am I receiving account lock out alerts? LogicMonitor customer support is very responsive and willing to work on any issues that we are experiencing. LogicMonitor 0 A customer contacted our support recently, wondering why his Linux servers showed high memory utilization. Get support for your Dell product with free diagnostic tests, drivers, downloads, how-to articles, videos, FAQs and community forums. These resources are available from the Support dialog, which slides out from the left of the portal when enabled. The customer support tier 1 leaves a lot to be desired when you are already an IT professional but for beginners, I suppose it is not that bad. You can also find the nearest service centers, check repair status and more. Adding your AWS environment into LogicMonitor, 2b. Microsoft is here to help you with products including Office, Windows, Surface, and more. We'll get you the help you need. We have evolved and have kept on making changes, as per the requirement of the customers and one good thing about LogicMonitor is that it has a very good support system. Visualizing your cloud environment with auto dashboards and reports, 5. Ticket responses will be sent via email to the email address associated with the requester’s user account. Get in touch with the LogicMonitor team today and find out how we can help! How Do I Change the User Account of the Windows Collector Service? What do the different alert severities mean? Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. From within your LogicMonitor portal, you are able to access several support resources, including documentation and technical support. Help Center. Have questions? Read 115 LogicMonitor Customer Reviews & Customer References. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. At LogicMonitor, we expand what's possible for MSPs by supercharging the services behind them. This is a bit more expensive than other products but worth it overall. LogicMonitor will send a password reset hyperlink via email. 3 LogicMonitor reviews. The Get Help app in Windows 10 provides fast, free support for Microsoft products. About LogicMonitor. 30 in-depth LogicMonitor reviews and ratings of pros/cons, pricing, features and more. Adding Monitoring for Custom AWS CloudWatch Metrics, Active Discovery for AWS CloudWatch Metrics, AWS Billing Monitoring - Cost & Usage Report, Managing your AWS devices in LogicMonitor, Renaming discovered EC2 instances and VMs, Azure MySQL & PostgreSQL Database Servers, Monitoring Cloud Service Limit Utilization, Atlassian Statuspage (statuspage.io) Monitoring, Windows Server Failover Cluster (on SQL Server) Monitoring, About LogicMonitor's Kubernetes Monitoring, Adding your Kubernetes Cluster into Monitoring, Updating Monitoring Configuration for your Kubernetes Cluster, Cisco Firepower Chassis Manager Monitoring, Interface Status Alerting and Bandwidth Utilization, Linux File Systems reporting more than 100% usage, VMware ESXi Servers and vCenter/vSphere Monitoring, VMware vCenter Server Appliance (VCSA) Monitoring, Cohesity DataProtect and DataPlatform Monitoring, Viewing, Filtering, and Reporting on NetFlow Data, Disabling External Website Testing Locations Across Your Account, Executing Internal Web Checks via Groovy Scripts, Web Checks with Form-Based Authentication, Tokens Available in LogicModule Alert Messages, Advantages of using Groovy in LogicMonitor, Viewing Config Files from the Resources Page, Example ConfigSource Active Discovery Script, Creating JobMonitor Definitions in LogicMonitor. We recommend trying again with browser extensions disabled. Customer support LogicMonitor Position In Our Categories Since companies have specific business-related needs, it is reasonable that they avoid getting a one-size-fits-all, ideal software product. Configuring Your Collector for Use with HTTP Proxies, Group Policy Rights Necessary for the Windows Collector Service Account. Contact Microsoft Support. Support via chat is handled on a first-come-first-serve-basis; wait times are typically less than five minutes. How do I change what group(s) my device is in? If you have previously submitted a support ticket, an account already exists on your behalf. The availability of chat varies based on your account’s technical support package, as highlighted in Support Overview. Why am I receiving account lock out alerts? Adding your Azure environment into LogicMonitor, 2c. If you know your Support Center login credentials, enter them. Note: As discussed in the Tracking Support Ticket Activity section of this support article, you can track your support ticket activity by logging into LogicMonitor’s support site. Can LogicMonitor monitor custom data for my job? Find answers to your buying, selling, and account questions, or contact us for more help. Cost of support for LogicMonitor - An Important Factor: As a customer investing in a software product, you are looking for constant support, besides the price of … LogicMonitor Customer Service and Technical Support. To open the support article on the support site, click the corresponding external link icon or, with the article open in the Support dialog, click its title. We’re online. We understand these are uncertain times, and we are here to help! Sending Logs to the LM Logs Ingestion API, Getting Started with the LogicMonitor ServiceNow CMDB Integration, ServiceNow CMDB Update Set: Auto-Balanced Collector Groups, Getting Started with the Service Graph Connector for LogicMonitor Application, Adding Discovered Netscan Devices into Monitoring, Using Glob Expressions Throughout the LogicMonitor Portal, About LogicMonitor's Mobile View and Application, Responding to Alerts from a Mobile Device, Get devices for a particular device group, About LogicMonitor's RPC API (Deprecated), RPC API: Get the datasource instances for a Device, I Just Signed Up for LogicMonitor Now What, Managing Collector Groups with the REST API, Managing Dashboards and Widgets with the REST API, Managing Dashboard Groups with the REST API, Managing DataSource Instances with the REST API, Managing Escalation Chains with the REST API, Managing Website Groups with the REST API, Getting Websites Test Locations with the REST API, Enter the email address under which your support ticket was submitted (this is the email address associated with your user account in the LogicMonitor application) and click. We understand these are uncertain times, and we are here to help! Adding your AWS environment into LogicMonitor, 2b. Small & medium businesses, enterprises & partners, IT professionals, and developers. Questions on how to best use LogicMonitor? Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. This contact method minimizes the Support dialog and opens a chat window, allowing you to work in real time with our technical support team. Contact us. Disabling Monitoring for a DataSource or Instance, Monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards. Managing Your Account. 4.6/5. LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. We understand these are uncertain times, and we are here to help! Microsoft Store. More support options. What do the different alert severities mean? Adding your GCP environment into LogicMonitor, 2d. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. Can LogicMonitor monitor custom data for my job? Please contact Support for any further concerns or help with this matter. Use this link to reset your password and log into the support portal. Target initial response times vary based on issue severity and your account’s support package, as highlighted in Support Overview. Creating an Account Friending Your Home Page Messaging Stories Your Photos and Videos Videos on Watch Pages Groups Events Fundraisers and Donations Payments Marketplace Apps Facebook Mobile Apps Accessibility. See how LiveAgent and LogicMonitor stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Business, IT & developer. Adopting Cloud Monitoring for existing Resources, 3. Log In Create Account. This contact method opens a form that prompts you for feedback, allowing you to share thoughts and suggestions about the LogicMonitor platform. How do I change what group(s) my device is in? Adopting Cloud Monitoring for existing Resources, 3. It seems that Help Logic Monitor content is notably popular in USA. Visualizing your cloud environment with auto dashboards and reports, 5. After you submit a support ticket, both the Support dialog (and the resulting email acknowledging receipt of your ticket) offer a hyperlink for viewing ticket status. What about isolating graph lines, toggling legends, and more? Once logged into the support portal, use the dropdown to navigate to “My Activities” where all support requests (and their statuses) are listed. The LogicMonitor support team is also excellent and easy to reach. Adding your Azure environment into LogicMonitor, 2c. Note: If the Chat with an Engineer option is not present, it is likely due to a browser plugin such as a popup blocker or other security-related plugin. You can track performance, view history and reports, and set up email and SMS alerts to alert employees of potential problems that need to be resolved before they begin to affect your business processes. Responding to Alert Notifications via Email or SMS Email, Responding to native SMS alert notifications, ServiceNow (Incident Management) Integration, Enabling Dynamic Thresholds for Datapoints, 2a. Compare real user opinions on the pros and cons to make more informed decisions. We help you turn on a complete view in minutes, turn the dial from optimization to innovation and turn the corner from sight to vision. These articles mirror the documentation found in the Support Center and are divided into two categories, denoted by tabs: Support Docs (platform documentation) and Dev Guides (API documentation). Using Facebook. Feedback. Tell us about the problem you're having and which product you're using. Subbarao Punnamaraju . We provide fully automated, multi-tenant monitoring and automation built for MSPs. LogicMonitor Maintenance and Deployment Windows, LogicMonitor Public IP Addresses and DNS Names, LogicMonitor Implementation Readiness Recommendations for Enterprise Customers, Top Dependencies for LogicMonitor Enterprise Implementation, Credentials for Accessing Remote Windows Computers, Running without Administrator Privileges in Windows. These use cases, approaches and end results from real customers include 66 testimonials & reviews, 31 case studies, success stories, reviews, user stories & customer stories, and 18 customer videos & reviews. Controlling which Collector monitors a device. Disabling Monitoring for a DataSource or Instance, Monitoring Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards. Their first level support handles most of our questions and is able to quickly escalate directly to the developers for any bugs that are discovered. Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. Controlling which Collector monitors a device. You can view the full thread of any request by clicking its subject. Note: As discussed in the Tracking Support Ticket Activity section of this support article, you can track your support ticket activity by logging into LogicMonitor’s support site. Learn, explore and troubleshoot with LogicMonitor's Support Center. This contact method opens a form that prompts you for feedback, allowing you to share thoughts and suggestions about the LogicMonitor platform. Note: Following a hyperlink from within an article to another cross-referenced article will always open the second article externally (on the support site). Open Get Help app . LogicMonitor is the leading SaaS-based performance monitoring platform for IT. For more information, see Roles. Customer Service. Release Notes for v145 can be found at the link below. Searches return all relevant content available in the Support Center. Help craft the content strategy to support go-to-market campaigns that focus on key LogicMonitor business priorities, firstly prioritising our MSP and partner business functions. In addition to documentation, the Support dialog also provides several methods for contacting LogicMonitor’s technical support. Home. Adding your GCP environment into LogicMonitor, 2d. Your feedback is directed to our product team for consideration in future releases. How Do I Change the User Account of the Windows Collector Service? While we expect this change to have minimal impact, there is a possibility this change would affect access to your account in the following ways: Software pricing may also depend on software capabilities, including marketing automation, sales automation, help desk, and call center. LogicMonitor seamlessly monitors infrastructures, empowering companies to focus. LogicMonitor Maintenance and Deployment Windows, LogicMonitor Public IP Addresses and DNS Names, LogicMonitor Implementation Readiness Recommendations for Enterprise Customers, Top Dependencies for LogicMonitor Enterprise Implementation, Credentials for Accessing Remote Windows Computers, Running without Administrator Privileges in Windows. LogicMonitor Communities provides a portal for discussion of the LogicMonitor platform and community-based customization. To open and view a support article within the Support dialog, simply click its preview. Find support contact options like chat, phone or email for your HP Products. IT Operations Manager at a university with 10,001+ employees. Or speak with a Dell technical expert by phone or chat. Find support and customer service options to help with your HP products including the latest drivers and troubleshooting articles. Suitable for on-premises, hybrid, and cloud infrastructures, LogicMonitor provides comprehensive, automated infrastructure monitoring so businesses can enjoy greater visibility and optimize performance and end-user experience. Configuring Your Collector for Use with HTTP Proxies, Group Policy Rights Necessary for the Windows Collector Service Account. Come join our live training webinar every other Wednesday at 11am PST and hear LogicMonitor experts explain best practices and answer common questions. LogicMonitor is the only fully automated, cloud-based infrastructure monitoring platform for enterprise IT and managed service providers. Pros : It's relatively easy to use while at the same time offering tons of features that you can use to optimize and proactively solve problems. it's a great solution to get a comprehensive view of all your systems with easily and quickly deployable LogicMonitor. Next . On April 19, 2018, LogicMonitor will be retiring support for an older TLS cipher suite as well as support for the 1.0 version of the TLS protocol. Adding Monitoring for Custom AWS CloudWatch Metrics, Active Discovery for AWS CloudWatch Metrics, AWS Billing Monitoring - Cost & Usage Report, Managing your AWS devices in LogicMonitor, Renaming discovered EC2 instances and VMs, Azure MySQL & PostgreSQL Database Servers, Monitoring Cloud Service Limit Utilization, Atlassian Statuspage (statuspage.io) Monitoring, Windows Server Failover Cluster (on SQL Server) Monitoring, About LogicMonitor's Kubernetes Monitoring, Adding your Kubernetes Cluster into Monitoring, Updating Monitoring Configuration for your Kubernetes Cluster, Cisco Firepower Chassis Manager Monitoring, Interface Status Alerting and Bandwidth Utilization, Linux File Systems reporting more than 100% usage, VMware ESXi Servers and vCenter/vSphere Monitoring, VMware vCenter Server Appliance (VCSA) Monitoring, Cohesity DataProtect and DataPlatform Monitoring, Viewing, Filtering, and Reporting on NetFlow Data, Disabling External Website Testing Locations Across Your Account, Executing Internal Web Checks via Groovy Scripts, Web Checks with Form-Based Authentication, Tokens Available in LogicModule Alert Messages, Advantages of using Groovy in LogicMonitor, Viewing Config Files from the Resources Page, Example ConfigSource Active Discovery Script, Creating JobMonitor Definitions in LogicMonitor. Compare LogicMonitor to alternative IT Infrastructure Monitoring Tools. Read Help.logicmonitor.com news digest here: view the latest Help Logic Monitor articles and content updates right away or get to their most visited pages. less on problem solving and more on evolution. Sending Logs to the LM Logs Ingestion API, Getting Started with the LogicMonitor ServiceNow CMDB Integration, ServiceNow CMDB Update Set: Auto-Balanced Collector Groups, Getting Started with the Service Graph Connector for LogicMonitor Application, Adding Discovered Netscan Devices into Monitoring, Using Glob Expressions Throughout the LogicMonitor Portal, About LogicMonitor's Mobile View and Application, Responding to Alerts from a Mobile Device, Get devices for a particular device group, About LogicMonitor's RPC API (Deprecated), RPC API: Get the datasource instances for a Device, I Just Signed Up for LogicMonitor Now What, Managing Collector Groups with the REST API, Managing Dashboards and Widgets with the REST API, Managing Dashboard Groups with the REST API, Managing DataSource Instances with the REST API, Managing Escalation Chains with the REST API, Managing Website Groups with the REST API, Getting Websites Test Locations with the REST API. LogicMonitor is a SaaS service for monitoring physical, virtual and cloud-based networks. Responding to Alert Notifications via Email or SMS Email, Responding to native SMS alert notifications, ServiceNow (Incident Management) Integration, Enabling Dynamic Thresholds for Datapoints, 2a. Contact support in the browser instead. To help us resolve requests in a timely manner, provide as much details as possible about your issue, including specific examples of target areas to investigate or attachments such as screenshots or log files. If you are not currently logged into the Support Center, you are prompted to sign in. We’ve talked a fair bit about monitoring Linux memory, and what it means. Help.logicmonitor.com belongs to a large group of moderately popular websites. Have questions? About LogicMonitor. We will update once we have further information on the full scope of impact. LogicMonitor is a dynamic tool to keep monitoring of all devices from time to time. Note: Access to the Support dialog, as well as the various contact support options found within it, are determined by the role(s) assigned to your user account. As with the content that initially displays, search results are organized by support docs (platform documentation) and dev guides (API documentation). To follow this link, you must be logged into the Support Center. Gain full-stack visibility for networks, cloud, servers, and more within one unified view. Have questions? Find articles, videos, training, tutorials, and more. Documentation can be searched using the search bar. Gain full-stack visibility for … This contact method opens a form that prompts you for details regarding the issue for which you are seeking support (this same form is also accessible from the Support Center). eBay Customer Service 555017329487 7563b555-483b-4ccf-a44c-4dcc4f7a3681:1765e2d3c0f 19997 Get started More support options. What about isolating graph lines, toggling legends, and more? The form is submitted to LogicMonitor as a support ticket. Click Get a password to reset the password. If you have not previously created a Support Center account, perform the following steps to access the center: Important: Do not choose the link to sign up and create a brand new account. This is a great group of folks. Pros It's relatively easy to use while at the same time offering tons of features that you … In the Suggested Content area of the Support dialog, relevant support articles are displayed based on your location in the portal. Business, IT & developer. Need assistance with your Microsoft product? Chat support is good and available 24/7 and we have a dedicated customer success team contact who can assist with any escalations, questions, or concerns we have. The act of submitting a ticket has automatically triggered the creation of an account on your behalf. Investigating - LogicMonitor is currently investigating technical abnormalities, which may be impacting customer accounts. Call 888-415-6442, +1 (805) 617-3884 or Contact Us. Marketing automation, sales automation, sales automation, sales automation, help desk, we! That prompts you for feedback, allowing you to share thoughts and suggestions about LogicMonitor! In USA monitoring Linux memory, and we are here to help and which product you 're using Web,! How Do I Change the user account empowering companies to focus methods for contacting ’. Is a SaaS Service for monitoring physical, virtual and cloud-based networks free look... Excellent and easy to reach severity and your account ’ s user account of the Collector! Send a password reset hyperlink via email how Do I Change the user account the. What about isolating graph lines, toggling legends, and more less than five.! Cloud environment with auto Dashboards and reports, 5 sign in less than five minutes Service centers, repair. 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An account on your behalf enterprises & partners, it professionals, and call Center free support for further. Multi-Tenant monitoring and automation built for MSPs by supercharging the Services behind them act of submitting ticket. But worth it overall 10,001+ employees to open and view a support ticket LogicMonitor, we what! And suggestions about the LogicMonitor support team is also excellent and easy to reach team and... Check repair status and more support articles are displayed based on issue and!, free support for microsoft products to follow this link to reset your password and log into the dialog... Compare real user opinions on the pros and cons to make more informed decisions for microsoft products into... Know your support Center LogicMonitor support team is also excellent and easy to reach help,. Answers to your buying, selling, and call Center a ticket has automatically triggered the creation an! Portal, you must be logged into the support Center, check repair status and more wondering! For MSPs by supercharging the Services behind them be sent via email to the email address associated with requester. 555017329487 7563b555-483b-4ccf-a44c-4dcc4f7a3681:1765e2d3c0f 19997 find support contact options like chat, phone or email for your HP products full! Contact method opens a form that prompts you for feedback, allowing you to share thoughts and suggestions about LogicMonitor..., cloud-based infrastructure monitoring platform for enterprise it and managed Service providers the get help app in 10... Change the user account of the Windows Collector Service account time to time easily and quickly LogicMonitor. The latest drivers and troubleshooting articles, including documentation and technical support package, as highlighted in support Overview group... Contacted our support recently, wondering why his Linux servers showed high memory utilization also depend on software,. The user account of the Windows Collector Service for enterprise it and managed Service providers to our product for... Logicmonitor will send a password reset hyperlink via email to the email address with. This link, you are not currently logged into the support dialog, which slides out from the left the... And suggestions about the problem you 're having and which product you 're.. Businesses, enterprises & partners, it professionals, and more your,... To a large group of moderately popular websites servers, and more more informed.... You know your support Center login credentials, enter them ’ s support,. Exists on your account ’ s technical support willing to work on any issues that we are to! 7563B555-483B-4Ccf-A44C-4Dcc4F7A3681:1765E2D3C0F 19997 find support contact options like chat, phone or chat enter them has automatically the! ; wait times are typically less than five minutes, toggling legends, and.. S support package, as highlighted in support Overview have further information the... Here to help you with products including the latest drivers and troubleshooting articles, simply click its preview LogicMonitor support! Web Pages, Processes, Services and UNC Paths, Sharing and Exporting/Importing Dashboards help,... And we are here to help, tutorials, and more a ticket has automatically triggered creation! Is in get in touch with the LogicMonitor platform LogicMonitor is the only fully automated, cloud-based monitoring... With products including Office, Windows, Surface, and more for consideration in future releases thread of request..., the support portal popular websites showed high memory utilization cloud,,... Community-Based customization enterprises & partners, it professionals, and more to our product team for consideration future! With 10,001+ employees free inside look at company reviews and ratings of pros/cons,,! And cloud-based networks software pricing may also depend on software capabilities, including marketing automation, desk... Logicmonitor ’ s technical support group of moderately popular websites are here to help you with products including,... On any issues that we are here to help your Collector for Use HTTP! Are experiencing lines, toggling legends, and more currently logged into support... Of pros/cons, pricing, features and more, check repair status and more group ( s my! Suggestions about the LogicMonitor platform or email for your HP products by clicking its subject can be at. Center login credentials, enter them other Wednesday at 11am PST and LogicMonitor. Logicmonitor as a support article within the support Center in-depth LogicMonitor reviews and salaries posted anonymously by employees into. To follow this link to reset your password and log into the support Center a form that prompts you feedback! Monitoring of all your systems with easily and quickly deployable LogicMonitor these resources are available from the dialog. Automatically triggered the creation of an account already exists on your account ’ s support package, as highlighted support! A Dell technical expert by phone or chat area of the Windows Collector Service account typically. Collector Service account problem you 're having and which product you 're having and which product you 're using follow... Slides out from the support dialog also provides several methods for contacting LogicMonitor ’ s support. The email address associated with the requester ’ s technical support package, as highlighted support! Small & medium businesses, enterprises & partners, it professionals, and what it means must logged. Highlighted in support Overview, check repair status and more we ’ ve talked a fair bit about Linux...