1) Both my flights were delayed There no explanation on anything, i had Amharic speaking friend with me, i checked with him in case it is language issue but no, they just have no idea what service means. If you want to cut services offered then you should cut the cost of the business class fares to reflect this. I have decided to fly with this Airlines because I believe in supporting them to stay flying effectively. On this flight Business class was 2-2-2 seating. I was waiting 20 minutes for a glass of water and eventually had to get up from my seat to ask for one. Today (January 24, 2018): Review of Ethiopian Airlines’ Business Class in a B787 Dreamliner from Vienna to Dar Es Salaam via Addis Ababa. VNA’s B787 fleet now operates flights between airports in Vietnam as well as throughout Europe and North East Asia. This incident repeated 3 more times. They will clutch onto the cash like their lives depended on it and force you to settle for a travel credit. There are 38 Business Class, 21 … I will never fly with Ethiopian airlines ever again. Also, the travellers themselves, as a group, were so quiet, and not demanding, it was an absolute pleasure. I repeatedly asked the steward if the food was halal but he didn’t give a definite answer. Bought 2 single business class tickets to fly to London. For a two hour flight, we even got a full meal, something you'd never get in economy class in the US. They are fully aware of the DOT statement, they quoted it to me. All the screens were not working so the only way I could enjoy myself was by watching things I downloaded on my phone. But other than that the seats were about identical to LOT’s – the seat … I’m not going to spend thousands of dollars on an airline not on my continent, and uncertain if we will be able to reschedule the trip. The food is terrible and no in flight entertainment and somehow they blame that on COVID. It was chicken with boiled rice amongst other little snacks. They also cancel your flight when its still available in the webside and ask you to pay more for new dates. Lot Polish Airlines Fleet Boeing 787 8 Dreamliner Details. Ethiopian Airlines Boeing 787 9 Seat Map Ethiopian airlines has configured their widebody with cloud nine business class and economy class. Boeing 787 8 Dreamliner Seat Map Ethiopian masuzi November 15, 2018 Uncategorized Leave a comment 4 Views Seat map analysis boeing 787 dreamliner in the ethiopian airlines airlinesfleet com ethiopian airlines seat map photos Have fun with your slow demise Ethiopian and here is a sage advice you can learn from: "You can fool some of the people all of the time, but you can't fool all of the people all of the time. Ethiopian 787 business class Cloud Nine seats For what it’s worth, LOT Polish fits a total of 18 business class seats spread across three rows in the same area that Ethiopian fits four. Inflight entertainment not working. I explained to her that my mom needed a seat with enough leg space, and she not only found her a front row seat, but also for my dad (Every time we request this during booking, we would be told that it will be taken care of, but it never does). Other airlines I fly with are much more gentle in this situation. The only palatable thing was the chocolate mousse. Ethiopian Seat Maps Seatmaestro. I asked for a refund for my return ticket but haven't even received a reply. No matter how many times I've spoken with them, they will not process refunds under ANY circumstance. I even mailed a certified letter along with all the personal info they asked for to their customer refund center address in Va. that I found online. We had a nice flight with Ethiopian Airlines. We were Lucky it was an overnight flight so we didn’t get too bored. Ethiopian Airlines 787 Business Class Seat. This is the version of our website addressed to speakers of English in the United States. But I was so disappointed. Demand your money back, eventually they will give it. How is Ethiopian Airlines charging me a full upgrade cost when the product I am receiving is not business class in any way. I had originally booked an economy class seat, but decided to upgrade to Cloud Nine as I wanted to relax and enjoy my flight in comfort.The check-in gentleman in Frankfurt was friendly and processed my $580 upgrade fee. The seat on the 787 was as expected. Firstly, no hot towel served. On most domestic flights, especially American domestic, the bathrooms are horrible, and I dread visiting them. I realise that there may be concerns of the Covid-19 virus and how to handle on-board service, but I had just flown on a Lufthansa connecting flight from Lisbon, and i was given the full Business class experience as normal. Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. The first two aren't tremendously helpful. The staff wont help at all and communicate very rudely not just on the airport but also the hostesses. Communication was poor, as could be expected, regarding if the flight was cancelled (Uganda is closed to outsiders). Apart from an apology of their late reply they didn't do anything. Flying in seat 27C on a Ethiopian Airlines Boeing 787-8 soon? Anyways, great flight, but mediocre ground experience. However, it's a shame that such a great airline is saddled by such a terrible hub airport like Addis Ababa, which is currently undergoing a renovation that doesn't seem to have changed the problem of congestion and lack of jetbridges. Author knightofmalta Posted on December 16, 2015 April 22, 2020 Categories B 787-8, Boeing B 787-8, Economy Class, Ethiopian Airlines Tags airlines, aviation, departure gates, economy seat, ethiopian airlines, flying, transportation, travel, trip report, trip review, Vienna Travelling with a disabled elderly parent is stressful enough and they have no compassion or manners for that matter. Breakfast was cold and severed in a economy class tray and I found out it was the same meal offered in economy class! My experience flying with them during the Covid-19 pandemic was nothing short of Horrible!! Check out our Ethiopian Airlines seat maps - the most detailed, up to date, and popular Ethiopian Airlines seating charts and cabin layouts available. This was not provided. Boarding went smoothly. The staff are unhelpful as well. That’s your only hope of getting a refund. Long Range Passenger Services. They talk about being the best and expanding with not care for their customers and horrible horrible service. Worst experience I have ever had with customer service. 10/10 for this company ! No mention was made about any change in onboard service. The seats of the first seven rows, i.e. Cloud Nine seats transform into fully-flat beds for comfort on overnight flights. We had business class tickets booked for June/July for a much anticipated trip to Africa. For further details on seats, please go to the in-flight service page and select the class and aircraft type. Widebody aircraft Boeing 787-8 (788) Ethiopian Airlines aircraft with 2 cabin classes: cloud nine business, economy. Ethiopian Airlines' Boeing 737-800 operates on medium-haul flights. I will never use their service again. Thank you for making my parent's trip comfortable. I was travelling with my Mom in January and the service- or what they call it service- was unspeakable. Shocking quality of food for business class. I tried to call their global customer service number in Addis Abba and waited for over 6 hours on hold before the calls being cut off! Let that sink in, 4hours, we all had masks on due to COVID, stuck in the plane for 4 hours I called more than 5 times , each time they answer, put me on told and then never get back online with me for more than hours and finally they hang up without a world. I have flown on airlines like Swiss, Lufthansa, KLM, Emirates and Qatar. SEAT MAP BOEING 787 As one of the first B787 operators in South East Asia, the Dreamliner offers comfortable luxury seating for over 300 passengers to ensure the most enjoyable flight. I was told we could only get vouchers. They did offer a voucher however when I looked up flights going to Accra this month and next few months the price was doubled and the travel time also doubled. On the return trip (flight 500) the plane was a Boeing 787 with seating 2-2-2 so the seats were a little wider and the seat-to-seat spacing seemed to be better. I recorded and I am going to post the line after I upload to youtube. On this page, you will find seat map information on the Boeing 787-10(781) aircraft. They also had a nice cabin with comfortable seats, and there was a new stream to your device entertainment system. Read reviews of seat 27C and find a better seat with our Ethiopian Airlines seating charts. I saw many people use the entertainment system which seemed to have an extensive selection, but all we wanted to do was to eat, drink, and sleep - the plane departing at 11pm from Addis. For further details on seats, please go to the in-flight service page and select the class and aircraft type. Article by AirlinesFleet.com Boeing 737 600 Sas Airlines Oslo Airport Airline Alliance National Airlines Korean Air Passenger Aircraft Air India Southwest Airlines They will get you to your destination but be prepared for some disappointment. ... [Seat 1A on a Boeing 787-8] Like (1) Downvote. Weird considering I paid $3,000 for my flight seat nk beta. This is really disrespectful from the customer service to the customers. You would expect an airline making $3,000 for a one-way business class ticket Would be able to keep the plane clean... 3) Our flight was delayed by 4 hours due to their bad check in systems (I guess their computers were down), but they kept us waiting in the airplane for 4 hours without the air conditioning on. No hard liqor just wine and some terrible tasting beer. Ethiopian Airlines has configured their widebody with Cloud Nine Business Class and Economy Class. #3 is probably the best resource I've found to date for seat information for Ethiopian's 787. 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